By Patricia Egen • January 30th, 2017 Act! V19 has been released and we are currently rolling it out to customers. With each new release, Act! Keeps fixing outstanding issues or requirements from customer feedback. In addition, it is improving and modernizing the application to fit the current environment.

One of the most exciting aspects of the recent releases is the WebAPI. It has put in place a rich infrastructure to allow Act! To interact and communicate with other applications, such as Quickbooks online, EventBrite, Paypal and even Facebook.

All of these systems have their own WebAPI and that is the magic. That’s how they communicate with each other. This evolution in connectivity truly broadens the reach and capability of both Act!

How To Unlock Iphone 6s Virgin Mobile. Premium v19 Product Downloads. Act Today provides this software and documentation as a courtesy. We strongly suggest that you read the associated documentation.

And your usage of the application. There are several blog articles on the internet (and some on this website as well) that talk about the various API connections. Take the time to check them out.

Look in particular at Zapier. Another huge feature about v19 is the support for Office 64Bit.

This is not to be confused with Windows 64bit which Act! Has been compatible with for several versions. This is for the Office product suite, including Outlook and Word. More and more organizations need to have access to the higher power of 64bit and Act!

Needed to “play well in that sandbox.” Now it does. This was no small undertaking for the Act! Development team. We are glad that it is now in place. We here at Patricia Egen Consulting are big users of eMarketing (as you should be as well). In v19 campaigns are now 5 times faster (a big jump), you can cancel a send, and the results are updated in place in history. That to me is the biggest feature that sets Act!

EMarketing apart from other eMarketing applications. The information about who read your email, how many times they opened it and which links they clicked on is right with the contact record – where it should be.

Finally, a really cool feature added is Act! Companion Mobile App.

This little app lives on your smartphone and talks to your Act! Database – EVEN IF YOU DON’T HAVE A WEB SERVER. That last piece of the sentence is the important one. Many customers run Act!

Premium but do not have a web implmentation. If your PC is on the internet and stays connected, you can get Act! Data on your smartphone device without a web server. That is huge for many of my smaller customers. I’m looking forward to installing that for several of them in the near future.

We are very pleased with how Swiftpage is endeavoring to make Act! A key player in the CRM space. They are turning it into the right tool at the right price – for where you need it, when you need it and how you need it.

• • • • • • • • • Chattanooga, TN Copyright © 2012-2018 Patricia Egen Consulting, LLC. All Rights Reserved. The IBM logo is a registered trademark and the IBM Business Partner emblem is a trademark of International Business Machines Corporation and both are used together under license.

This website is owned by Patricia Egen Consulting, LLC. Patricia Egen Consulting, LLC is independent from Swiftpage ACT!

LLC and is not authorized to make any statement, representation, or warranties or grant any license or permission on behalf of Swiftpage ACT! LLC regarding any product, service, or website content. Certain materials made available on or through this website are owned by Swiftpage ACT! LLC and cannot be used without the prior written permission of Swiftpage ACT!

Download Only – You will be sent your download link and serial number by email (mon-fri 9am to 5pm) Act Premium Software is now provided as a subscription, all prices include Act Business Care Support. Discounts are available for multi-users, annual payments, and existing users of Act! Premium V20 Platform: Windows®, Web, and Mobile Act!

Premium gives you a 360-degree view of your customers and contacts so you can identify your best opportunities and focus on providing a unique customer experience – even while on the move. And if you work on a team that needs to stay in sync, consider the additional benefits of using Act! Premium which includes mobile access. Services we can provide • FREE online demo and consultation • Customise database for Contact, Companies and Group layouts* • Design Email, Word templates and reports to use* • Import data (contacts, companies & groups)* • Onsite installation and Training* *Additional costs apply What’s NEW with Act! Premium V20 Meet the modern, new Act! Complete with Act!

Insight*, Ask Act!™ with Amazon Alexa*, and so much more! Interactive, Graphical Act!

Insights Dashboards – See dynamic and visual snapshots of real time metrics fro sales productivity and performance, sales pipeline health, top performing products and much more. Ask Act With Amazon Alexa – Interact with Act! Through verbal requests to Amazon Alexa via ask Act – A leading edge voice integration available to active Act! Premium subscribers. Fresh New Look – Experience a fresh, new look with visually stunning design updates consistent across Windows® and Web.

Enjoy a modern navbar, new big button menu design, new Web login screen, and contemporary icons. Optimised Emarketing Workflow – Manage Act emarketing campaigns through an intuitive, optimised workflow in Act! Everything you need to create, send, and track campaigns is available in five newly designed views Act! Premium V20: • Designed for teams of up to 10 or more users • It will help you get organised – giving you a single view of your customer contact information, emails, meeting notes, activities, history and to-dos • Seamlessly interacts with Microsoft® Outlook®, Google®, LinkedIn® and more • Increase productivity with team-based functionality and shared access to a central database from Windows® and the web • Stay connected to your business from your iPhone®, iPad® or Android™ device with Act! Premium Mobile1—included with your purchase! Premium you can: With Act! Premium Mobile¹ you can access your data whilst out and about, giving you key customer and contact details from your favourite supported device.

• Real-time, mobile access to your contact, calendar, and opportunity details from your iPhone®, iPad® or Android™ device • Access your groups and company records and drill down into them whilst you’re out and about • Email out to a group, contact or company from within Act! Premium Mobile. And as all communications are instantly saved into history it’ll save you time when you’re on the road • Keep remote teams in sync with secured, shared access to the most recent Act! Enables you to drill down into specific details about your business relationships.

Putting the latest information at your fingertips, from contacts and calendars to customer notes and history. • Keep customer contact information, plus associated notes, history, activities, documents, opportunities, social media profiles, and more in one organised place • View a complete history list at a glance and drill down by date, type of history, user or keyword to find the information you need. Plus export this information to Excel to make reporting even easier • Automatically link your existing and new contacts to company records, giving you an instant view of everyone you do business with at a single company • Increase productivity with team access to a central database from Windows® and the web • Benefit from team-based features like group dashboards and reports, team calendar view, and enhanced security settings Act! Can help you handle the things that need to get done every day, leaving you more time to focus on what counts – your customers and sales.

Scratchpad you can avoid duplication or loss of important information, a convenient virtual notepad • Smart Tasks lets you accomplish more, it will put activities in your calendar, send emails for you and much more, even when your Act! Software is closed • Track scheduled activities and associate them to your contacts for a complete view of happenings with those relationships • Stay up-to-date with when a scheduled task completes successfully, or fails – giving you peace of mind that important database tasks are being completed Act! Emarketing you can do so much more than simply send emails and track open rates. It enables you to create sophisticated campaigns whilst leveraging and building on your existing Act! Data.² • Use the Social Sharing feature to extend your reach to LinkedIn®, Facebook®, and Twitter® • Focus on your hottest leads by capturing and managing each lead through the sales process • See graphical representations of performance with actionable dashboards, or run one of 40+ reports related to activities and opportunities Our Act! Business Care memberships have been designed to ensure you get the most from your software and have the best possible support and advice on hand for your business. With an Act!Business Care membership, you’ll receive great benefits including.

• Password Decode: Our experts can quickly and easily decode your password should the need arise • Telephone support: Our team of experts are available 9am to 5pm Monday to Friday. Business Care Silver members can benefit from extended hours (8am to 6pm) • Email support: Email our experts with your query at any time. We answer all queries within 48 working hours • Knowledgebase: Access an online library of FAQs about Act!

As well as general business queries ¹ Act! Premium Mobile requires set-up and configuration of Act!

Premium (access via web). Data access available via active Internet connection from supported device browsers. System requirements here. You are responsible for all data-related charges to your device.

Emarketing requires additional subscription. ACT Training day Rob came to our office to deliver in-house training on getting the most from ACT as our database, task manager, and email marketing platform. He delivered excellent training in a friendly manner at the right level. He covered all the areas we asked him to, plus lots more we didn't even know about. The team have been busy implementing the learning today and already gaining much better use from ACT.

Massive Thanks to Rob at Softex, we would definitely recommend your services to anyone wanting to get the most out of their ACT database. I just wanted to express my sincere gratitude with all of the assistance provided to us in the installation of Act! I know we have had some teething problems primarily with the technical aspects but, personally, I am totally confident that the system will completely fulfil our needs and I think we now have a solid base from which to start actively exploiting the system. From my first contact with Softext I have been extremely impressed with your professionalism and approach to customer service. Of course Rob has been an absolute star and I know we would not be where we are today without your amazing support, Rob! Thank you once again, I am extremely grateful.

Personal and Professional I have used many support companies over the years and nothing has compared to the extraordinary quality of experience I have with Softext. The most important element for me is that the staff take ownership of any issue I give them, it is not simply left if the first attempt at resolution fails. Working with many different companies, with a wide range of user competence and hardware restrictions, makes software issues complicated to deal with, but deal they do. Rob has consistently solved every problem I have had, given me tips to help with customising Act, and advice on managing our systems.

The support is personal, friendly and accurate, I cannot recommend Softext more highly.